Hair removed mechanically first, then enzyme treatment at the source with real dwell time — fragrance masks odour, enzymes remove it.
Wetting a carpet full of pet hair mats it into the pile. Spraying fragrance over untreated urine buys a few hours and then the smell returns with company.
The order is mechanical removal, source location, enzyme treatment with hours rather than minutes of dwell, then full drying.
What the visit covers
- Hair lifted with a rubber brush or pile rake before anything wet
- Source located, including under and behind furniture
- Enzyme treatment applied with proper dwell time
- Extraction and forced drying
- Underlay and subfloor assessed where urine has penetrated
- Honest view where replacement beats treatment
Asked about this
Most. Where urine has reached the subfloor, the underlay or the floor may need sealing or replacing, and we will say so.
Generally yes when used as directed and allowed to dry. Keep pets off while wet.
The application is quick; the dwell time is hours. That is the part that cannot be rushed.
In writing after an inspection, with every item named. The visit costs nothing and commits you to nothing.