Home · Packages and contracts · Annual maintenance contract · Masdar City
Abu Dhabi · Masdar CityAnnual maintenance contract in Masdar City
A written schedule of covered tasks and intervals, named response times, an asset register in your name and monthly reporting against the plan in Masdar City.
Low-rise sustainable residences, offices and institutional buildings. Buildings designed for shading and airflow, where the mechanical systems are the main dust path.
Managed campus with facilities coordination and defined contractor hours. Work here is arranged with the campus facilities team.
What the visit covers in Masdar City
- Site survey before anything is agreed, so the scope reflects the property
- Every covered task with an interval written against it
- Separate response targets for routine, urgent and emergency work
- Asset register kept in your name, not ours
- Monthly report of what was done, found and scheduled
- Annual review, because the first plan is never quite right
Why Masdar City properties need this
A contract earns its place in Masdar City when the same things need doing on a rhythm and somebody has to be accountable for whether they were. Buildings designed for shading and airflow, where the mechanical systems are the main dust path.
What you are buying is not a discount, it is documentation: every covered task with an interval against it, response targets separated into routine, urgent and emergency, an asset register held in your name, and a monthly report against the schedule.
How we carry it out
- A site survey before anything is agreed, so the scope reflects your property
- Every covered task written down with an interval against it
- An asset register created in your name and kept updated at each visit
- A monthly report showing what was done, what was found and what is next
What changes the scope
What changes the scope in Masdar City is rarely the service itself. It is the property: low-rise sustainable residences, offices and institutional buildings. That is why nothing is quoted from a phone call, and why the inspection is free — it is the only way to know what the job actually is before committing either side to it.
Why owners here use us
Everyone who attends your property in Masdar City is on our payroll, trained by us and named on the job sheet. Nobody is a subcontractor and nobody is day labour. The supervisor who inspects is the supervisor who hands the work back to you, and if something is not right you have 72 hours to say so and we return.
Managed campus with facilities coordination and defined contractor hours, and we arrange it in advance rather than on the day. Crews carry their own equipment, work to the hours the community permits, and leave the property as they found it apart from the work itself.
Annual maintenance contract in Masdar City
Anything outside the agreed scope, plus consumables and parts unless the contract says otherwise. It is written down so there is no argument later.
Yes, on the notice period in the contract. We would rather you stayed because the service is good than because you were locked in.
Masdar City sits on one of our route days, so an inspection is usually available within a working day.
In writing after an inspection, with every item named. The visit costs nothing.