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Packages and contracts

Annual Maintenance Contracts in Dubai

The short answer

A written schedule of covered tasks and intervals, named response times, an asset register in your name and monthly reporting against the plan.

What the visit covers

  • Site survey before anything is agreed, so the scope reflects the property
  • Every covered task with an interval written against it
  • Separate response targets for routine, urgent and emergency work
  • Asset register kept in your name, not ours
  • Monthly report of what was done, found and scheduled
  • Annual review, because the first plan is never quite right
questions

Asked about this

Anything outside the agreed scope, plus consumables and parts unless the contract says otherwise. It is written down so there is no argument later.

Yes, on the notice period in the contract. We would rather you stayed because the service is good than because you were locked in.